Sunday, November 14, 2010

Insights On Online Training For Cisco Network Technical Support

By Jason Kendall

If you think Cisco training might be for you, and you haven't worked with routers, then you'll need the Cisco CCNA qualification. This educates you in skills for setting up and maintaining routers. The internet is constructed from huge numbers of routers, and big organisations with many locations also need routers to connect their computer networks.

Routers connect to networks, so it's essential to have prior knowledge of the operation of networks, or you'll struggle with the course and not be able to understand the work. Seek out a program that includes basic networking skills (such as CompTIA) before you start the CCNA.

If you're just entering the world of routers, then studying up to CCNA is definitely sufficient - avoid being talked into doing a CCNP. With a few years experience behind you, you will have a feel for if CCNP is something you want to do.

What is the reason why academic qualifications are being replaced by more commercially accredited qualifications?

With university education costs spiralling out of control, and the IT sector's general opinion that key company training is often far more commercially relevant, there's been a dramatic increase in CISCO, Adobe, Microsoft and CompTIA accredited training courses that create knowledgeable employees at a fraction of the cost and time involved.

Clearly, a certain quantity of closely linked detail needs to be taught, but precise specialisation in the particular job function gives a commercially trained person a massive advantage.

It's rather like the advert: 'It does what it says on the tin'. The company just needs to know where they have gaps, and then request applicants with the correct exam numbers. Then they're assured that a potential employee can do exactly what's required.

Searching for your first position in IT sometimes feels easier to handle with the help of a Job Placement Assistance program. The honest truth is that it isn't so complicated as you might think to get a job - once you're trained and certified; because there's still a great need for IT skills in the UK today.

Nevertheless, don't leave it until you've qualified before bringing your CV up to date. As soon as you start studying, list what you're working on and get it out there!

Being considered a 'maybe' is more than not being regarded at all. A surprising amount of junior support jobs are got by students (sometimes when they've only just got going.)

If you'd like to get employment in your home town, then you may well find that a specialist locally based employment agency might be of more use than some national concern, due to the fact that they are much more inclined to have insider knowledge of what's available near you.

Just ensure you don't invest a great deal of time on your training course, just to give up and leave it in the hands of the gods to find you a job. Get off your backside and get on with the job. Invest as much resource into securing your first job as you did to get trained.

An advisor that doesn't ask many questions - it's more than likely they're really a salesperson. If someone pushes specific products before learning about your history and whether you have any commercial experience, then you know it's true.

With some real-world experience or certification, it may be that your starting point of study is not the same as someone new to the industry.

For those students beginning IT exams and training as a new venture, you might like to ease in gradually, by working on some basic Microsoft package and Windows skills first. This is often offered with most types of training.

Many trainers provide a big box of books. It's not a very interesting way to learn and not a very good way of remembering.

Studies in learning psychology have shown that memory is aided when we involve as many senses as possible, and we get physically involved with the study process.

Courses are now available via DVD-ROM discs, where your computer becomes the centre of your learning. Through video streaming, you are able to see your instructors showing you how it's all done, and then have a go at it yourself - in a virtual lab environment.

All companies should willingly take you through some examples of their courseware. Expect video tutorials, instructor led classes and a wide selection of interactive elements.

You'll find that many companies will only provide purely on-line training; while you can get away with this much of the time, imagine the problems if you lose your internet access or you get slow speeds and down-time etc. A safer solution is the provision of physical CD or DVD discs which don't suffer from these broadband issues.

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